At Newsela, we try to ensure that our platform is available to as wide a range of technologies as possible. That said, in order to keep the quality of our products high, we do have some technical requirements that need to be met in order to use the software to its fullest extent.
In order to properly use any of our applications, we require that your network allow access to *.newsela.com. This allows us to properly serve all Newsela content; in the event that you are experiencing issues with an application, please confirm with your network administrator that they've opened access to *.newsela.com.
Additionally, to ensure full access to our PRO support features, please make sure *.elev.io and snapengage.com are also accessible on your network.
We support the following browsers, both on mobile and desktop:
If you are using a browser that is not in this supported list, we cannot guarantee that all features of Newsela will function properly. Both for security and functionality concerns, we highly recommend you choose a browser in this list.
If you are using a browser that is in this supported list and are experiencing issues, please file a support case with firstname.lastname@example.org.
We currently support iOS 9 and greater.
We currently support Android 4 and greater.