Technical Requirements

At Newsela, we try to ensure that our platform is available to as wide a range of technologies as possible. That said, in order to keep the quality of our products high, we do have some technical requirements that need to be met in order to use the software to its fullest extent.

All Platforms:

In order to properly use any of our applications, we require that your network allow access to *.newsela.com. This allows us to properly serve all Newsela content; in the event that you are experiencing issues with an application, please confirm with your network administrator that they've opened access to *.newsela.com.

Additionally, to ensure full access to our PRO support features, please make sure *.elev.io and snapengage.com are also accessible on your network. 

 

Website (https://newsela.com):

We support the following browsers, both on mobile and desktop:

Browser chrome_64x64.png firefox_64x64.png 68747470733a2f2f696d6167652e6962622e636f2f6964646b6f762f4945392e706e67.png edge_64x64.png opera_64x64.png safari_64x64.png
Version 44+ 30+ 11+ Latest Latest 9+

If you are using a browser that is not in this supported list, we cannot guarantee that all features of Newsela will function properly. Both for security and functionality concerns, we highly recommend you choose a browser in this list.

If you are using a browser that is in this supported list and are experiencing issues, please file a support case with community@newsela.com.

iOS App:

We currently support iOS 9 and greater. 

Android App:

We currently support Android 4 and greater.

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